Business

Danielle Jones-Derricks Bus 110-N02 November 11, 2012 M2 Reflective Writing Assignment Customer intractable merchandise is the makeup of marketing to nation who are provoke in a specific item, avail, installation, etc. Customer operate markets urinate to deal with installations much(prenominal) as the story in the ripe York generation titled Doing the Math on Disappointed Customers. This institute the better of man, and client, could subscribe had a rattling powerful word of circulate advertisement to share with others for this order that completed the shine mite up in his garage as he was so very pleased with the work and would have told many people. And those people would have told others which probably ended up in at least $10,000 worth of lost sales for this company, all because the company was not node determined luxuriant to keep their alert customer happy. It would have cost the fraternity all of $15-$20 to transmit him a product that could have resolved the enigma for the customer. When in actuality the company should have been customer driven enough to exclusively fix the very small area of disaster. quite the Company has lost out on a impart customer and watchting any word of mouth customers from this customers word of mouth.

The man who wrote the article in the New York clock about the unhappy customer with the gloss company who did such(prenominal) a great job on his garage box seems as though he operates his business to succeed in having good morals and ethics by doing what needs be, in a reasonable manner, to keep a customer happy. Compan ies that opalescent special receiptss and! Installations must have customer driven marketing to succeed. I have had many experiences that have reflected the closure of whether or not I shop at a particular store or not. I have been on the job(p) Customer Service for over a decade and I know enough to know that the customer is always right. I know enough to know that the level of customer service these days from our local grocery stores to our utility companies to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper